Call the Help Desk
We offer phone support seven days a week, except during university holidays and closures.
- Monday through Friday, 9 a.m. to 5 p.m.
To access the chatbot or live chat support, select the green, Open Kit Chatbot button in the bottom right corner of your screen.
Phone: 503-725-4357
Toll-free: 1-800-547-8887 ext. 5-4357
Chat with the Help Desk
Our chatbot is available at all times, with live chat support available five days a week, except during university holidays and closures.
- Monday through Friday, 9 a.m. to 5 p.m.
To access the chatbot or live chat support, select the green, Open Kit Chatbot button in the bottom right corner of your screen.
Visit the Help Desk
Visit the OIT Help Desk in person in the FMH Student Services Lobby five days a week, except during university holidays and closures.
2025 Summer Term Hours (starting June 23)
- Monday through Friday, 10 a.m. to 3 p.m.
During September and Orientation Days (July 9 and10 and August 6, 7, 27, and 28)
- Monday through Friday, 9 a.m. to 5 p.m.